Privacy Policy
Last updated: January 5, 2026
1. Introduction
PureGrove KnitLab (“we”, “us”, “our”) respects your privacy. This Policy explains what personal data we collect, how we use it, and the choices you have.
2. Data We Collect
- Account data: name, email, and password (hashed).
- Transaction data: purchase history, amounts, and currency (payment details handled by our payment processor).
- Usage data: pages viewed, device type, and approximate location derived from IP.
- Support data: messages you send via our contact form or email.
3. How We Use Data
- Provide and improve courses and site functionality.
- Process transactions, prevent fraud, and provide receipts.
- Respond to inquiries and provide support.
- Send optional updates about new courses (you can opt out anytime).
4. Cookies and Analytics
We use cookies to remember preferences and analyze site performance. You can configure your browser to refuse cookies. Our analytics focuses on aggregated trends and does not identify you directly.
5. Payment Processing
Payments are processed by third-party providers (e.g., Stripe or PayPal). We do not store full payment card numbers. Providers act as independent controllers for payment data.
6. Data Sharing
We share personal data only as needed to run our services: hosting, analytics, payment processing, and support tools. We do not sell personal data.
7. Data Retention
We retain data as long as your account is active and as required by law. You may request deletion of your account data, subject to legal obligations.
8. Your Rights
Subject to local law, you may request access, correction, deletion, or portability of your personal data, and object to or restrict certain processing.
9. Children’s Privacy
Our site is not directed to children under 13. We do not knowingly collect data from children. If you believe a child provided data to us, contact us to remove it.
10. International Transfers
Data may be processed in countries other than where you live. We use safeguards such as standard contractual clauses when transferring data.
11. Security
We implement technical and organizational measures to protect personal data. No method is 100% secure; use strong passwords and keep them confidential.
12. Changes to This Policy
We may update this Policy. Material changes will be announced on this page with a new “Last updated” date.
13. Contact
If you have questions about this Policy or your data, contact us at [email protected] or +1 (415) 555-0199.